ku98 Responsible Gaming — Your Protection is Our Priority
ku98 believes gaming is for enjoyment — not for hardship. Follow our safety tools and guidelines and enjoy responsibly.
Why We Believe in Responsibility
ku98 has been built as a safe and trusted platform for players in Bangladesh. For us, gaming means entertainment only — not an obligation. When online gaming goes beyond enjoyable limits, it can have serious effects on personal, family, and financial life. That is why we follow responsible gaming principles and are committed to keeping every player protected.
Through deposit limits, self-exclusion, time-out, and active support services on our platform, you can keep your gaming experience fully under your control. Responsible gaming means making informed decisions — and asking for help when needed.
ku98 strictly follows a 21+ age policy. We ensure that our platform operates for adults only. Registration or participation by minors is strictly prohibited.
Our Safety Tools
ku98 provides players with a number of effective responsible gaming tools.
Deposit Limit Setting
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be exceeded, so there is no risk of overspending. Increasing the limit requires a 7-day waiting period.
Time-Out Feature
If you feel you need a short break, you can take a time-out ranging from 24 hours up to 30 days. During this period, logging in or playing on your account will be completely disabled.
Self-Exclusion
If you need a longer break to control your gaming, choose self-exclusion. This gives you the option to close your account from 6 months up to permanently. While self-exclusion is active, no promotional communications will be sent.
Gaming History Review
You can view the complete history of deposits, withdrawals, and bets on your account at any time. Review your own gaming patterns and identify signs of excessive time or money spent in a timely manner.
Session Time Limit
Set a time limit for each gaming session. After the set time you will receive an automatic notification and be logged out, reducing the risk of losing focus during long sessions.
24/7 Support
For any help regarding responsible gaming, contact our 24/7 Bengali live chat support. Our team is always ready to stay by your side and provide the assistance you need.
Adults Only
To participate at ku98, you must be 21 years of age or older. Keeping minors protected from gaming is our highest responsibility. Age verification is mandatory when opening an account, and providing false information will result in the account being immediately closed.
Signs of Problem Gambling
Be cautious if you notice the following signs
- Feeling the urge to spend more than your budget
- Playing more to chase losses
- Hiding your gambling from family or friends
- Losing focus on work, family, or social life
- Trying to stop playing but being unable to
- Taking loans or selling assets to fund gambling
- Feeling anxious or restless when not playing
If you notice one or more of the above signs in yourself, do not delay — contact our support team. Seeking help is not a sign of weakness — it is a courageous decision.
Top Tips for Playing Safely
Set your budget in advance. Decide how much you will spend before each session and stay within that limit.
Do not try to chase losses. If you lose in a session, avoid the temptation to place more bets immediately.
Take regular breaks. Avoid long gaming sessions. Take at least one break every hour.
Play for enjoyment. Do not treat gaming as a source of income. It is simply a form of entertainment.
Do not play under financial stress. If you are going through financial difficulties, stay away from gaming during that time.
Let your loved ones know. Talk openly with your family or trusted friends — they can help.
How to Use Safety Tools
Accessing ku98's responsible gaming settings is easy — manage everything directly from your account.
How to Set a Deposit Limit
- Log in to your account
- Go to "My Account" > "Responsible Gaming"
- Set your daily / weekly / monthly limit
- Confirm the change — it will take effect immediately
How to Activate Self-Exclusion
- Go to "Responsible Gaming" settings
- Select "Self-Exclusion"
- Choose the duration of your break (6 months / 1 year / permanent)
- After confirmation, your account will be closed immediately
How to Take a Time-Out
- Select "Responsible Gaming" > "Time-Out"
- Choose from 24 hours, 7 days, or 30 days
- Your account will be inactive until the period ends
- No promotional messages will be sent during that time
How to Get Direct Help
- Click the live chat icon on any page
- Mention the topic "Responsible Gaming Support"
- Or email us at [email protected]
- 24/7 support available in Bengali
Protecting Minors
ku98 takes the utmost care to keep minors away from gaming. Age verification is mandatory to access our platform. As a parent, you can also take these steps:
- Use parental control software on your device
- Do not share your ku98 login details with your children
- Keep password protection on gaming sites in your browser
- Make children aware of the harmful effects of gambling
- If you have any suspicion, inform our support team — action will be taken promptly
Our Commitment to Protecting Families
We believe responsible gaming is essential to building a happy family. ku98 verifies the age of every account and investigates accounts if a minor is suspected. If you feel a family member is using your account without permission, change your password immediately and let us know. Our goal is to ensure a safe and responsible gaming environment — for everyone.
Need Help?
Our team is always ready. Reach out in any way that works for you.
Live Chat
24/7 support in Bengali. Get immediate help for any question or issue. Dedicated assistance for responsible gaming is available.
Email Support
Email us at [email protected]. Help is provided with full confidentiality. Providing a detailed description of your issue will get you a faster resolution.
Account Protection
Enable deposit limits, self-exclusion, and time-out directly from your account. Settings will take effect immediately.
Frequently Asked Questions about Responsible Gaming
Answers to the most commonly asked questions are provided here.
Play Safely, Enjoy Responsibly
Start gaming at ku98 or explore our various sections. Check the FAQ for any questions or contact us directly.